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Terms and conditions

Terms and conditions


  The general terms and conditions will apply to all sales of Goods and Services by PFA MARASOIU A. MARIAN through the virtual store to the Buyer and may be modified only with the express written consent of both parties.

  Thus, the following terms will mean:

Buyer - the person, company, company or other legal entity that issues an Order.

Seller - PFA MARASOIU A. MARIAN commercial company, having its registered office in Arges County, Bogati Commune, Glambocelu Village, no. 17, no. for registration with the Trade Register: F03 / 1197/2015, CUI RO35202622. Iban account: RO72INGB0000999907571920, Banca Ing, Gara de Nord Branch.

Goods and Services - any product or service, including the documents and services mentioned in the Order, to be provided by the Seller to the Buyer.

Order - an electronic document that intervenes as a form of communication between the Seller and the Buyer through which the Seller agrees to deliver the Goods and Services and the Buyer agrees to receive these Goods and Services and to pay for them.

Contract - an Order confirmed by the Seller.

Intellectual Property Rights (hereinafter IPR) - all intangible rights such as know-how, copyright and copyright, database rights, design rights, design rights, patents, trademarks and domain name registrations for any of the above.

Specifications - all specifications and / or descriptions of the Goods and Services as specified in the Order.



  By launching an electronic or telephone order on the aforementioned site, the Buyer agrees to the form of communication (telephone or e-mail) through which the Seller carries out its operations.

  The order will be composed of the following documents, in order of importance:

  a. The order (together with the clear indications on the delivery and invoicing data) and its specific conditions

  b. Buyer Specifications (where applicable)

  c. Terms and conditions

If the Seller confirms the order, this will imply a full acceptance of the terms of the Order. The acceptance of the order by the Seller is considered finalized when there is a verbal confirmation (telephone) or electronic confirmation (e-mail) from the Seller to the Buyer, without requiring an acknowledgment of receipt from him. The seller does not consider at any time an unconfirmed order as having the value of a Contract.

This Agreement enters into force upon confirmation of the Order by the Seller. Confirmation is done by phone or electronically (e-mail). The general terms and conditions of sale will be the basis of the Contract thus concluded, in addition to which will be the Guarantee Certificate (where applicable) issued by the Seller.

The store is not intended for people under 18 years of age. These, although they cannot be prevented, do not have the right to order products and to send or post information on the site In this sense, in the order form it is obligatory to pass the CNP to the client or to the person to whom the order will be delivered.



  a. The Seller will use his professional and technical knowledge to achieve the result stipulated in the Order and will deliver the Goods and Services that meet the requirements, needs and specifications of the Buyer;

  b. The information presented on the seller's website is informative and may be modified by the Seller, without prior notice. Also, for reasons related to space and consistency of information structure, product descriptions may be incomplete but the seller makes efforts to present the most relevant information, so that the product is used in the parameters for which it was purchased;

  c. Communication with the store - can be done by interacting with it, posting opinions about products or communicating through the addresses mentioned in the "contact" section. Opinions or addresses containing insults or inappropriate language will be excluded or ignored from the site. The seller has the freedom to manage the information received without having to bring justifications for it.



  The Seller may assign and / or subcontract a third party for services related to the fulfillment of the order, with the information of the Buyer, without the consent of the buyer. The Seller will always be liable to the Buyer for all contractual obligations.



The Buyer understands the intellectual property rights and will not disclose to a third party or make public (on the Internet or media), any of the information received from the Seller.

Also, the site name as well as the graphic signs are registered trademarks of PFA MARASOIU A. MARIAN and cannot be taken over, copied or used without the written consent of the owner.



All documents and information of any kind provided by the Buyer to the Seller will remain the property of the Seller. They may be used only for the performance of the contract and may be made known only with the written consent of the Buyer and after obtaining a confidentiality agreement from the recipient.

  No public statement, promotion, press release or any other form of disclosure to third parties will be made by the Buyer regarding the order without the prior written consent of the Seller.



The introduction of the personal data of the Buyer on the site or their communication, by any other means, is equivalent to his consent for the processing of these data in accordance with Law 677/2001. These data will not be used by PFA MARASOIU A. MARIAN except for the purpose of finalizing the orders made by the Buyer or for receiving commercial communications from (newsletter) if, in the order form, the Buyer has accepted this.

The processing of personal data is done in accordance with the law and is notified by the National Authority for the supervision of personal data processing by notification number 33359.

According to the law, you have the right of access, intervention and opposition on the personal data of the Buyer, under the conditions of law 667/2001.

The Buyer agrees that the personal data declared at the creation of the account will be stored by the Seller and that he will receive copies of his orders or other commercial notices on the declared e-mail address.

No information related to your card is transferred or stored at any time on our servers or Plationline servers.



  If the terms of delivery and / or start of the Order cannot be met, the Seller is obliged to notify the Buyer of the estimated term of completion of the delivery. If the Seller receives erroneous information related to the invoicing or delivery of the products, a new order fulfillment term will be established, which will be within 3 working days.



  The price, the payment method and the payment term are specified in the Order. The Seller will issue to the Buyer a proforma invoice for the delivered Goods and Services, the Buyer's obligation being to provide all the information necessary to issue the invoice in accordance with the legislation in force. The price of the purchased products is the one specified in the "Total" section, where you can see the contents of the "Cart" - top right.

Payment can be made at choice by:

• refund / cash on delivery;

• bank transfer to our account (clients of legal entities or clients of individuals);

• online by bank card. Payment is made through the Plationline service . We accept the following credit / debit cards: Visa, Visa Electron, Mastercard / Eurocard, Maestro, including Visa or MasterCard virtual cards;

• cash or credit card if you choose to pick up products from one of our stores.

Using the credit / debit card payment method, your order will be processed immediately. For orders for which you have selected the payment method by bank transfer, the order will be processed only after the payment confirmation.

For bank card payments, the transaction will appear on the paying customer's account statement as

Failure by the Buyer to comply with these obligations gives the right  PATER to cancel your order without notice. The prices displayed on the website include VAT. PATER reserves the right not to honor orders that are below this value. If you have chosen the payment method upon delivery, the sale-purchase contract between the Buyer and the Seller is considered concluded at the time of delivery of the products and payment of their value.

How safe is it for me to pay online?

The products on this website are sold online through the online payment services offered by Plationline Payment is made through the Plationline service . The risks associated with an online payment are:

• The personal data entered by you to complete the order may be in the possession of third parties and may be misused - PFA MARASOIU A. MARIAN (PATER) and Plationline guarantee the security of its computer systems. Read  "Privacy policy for more information on the subject.

• Your details in case of bank card payments - card number, expiration date, etc. - to be in the possession of third parties and to be misused. In the case of the "3-D Secure" system applied by Plationline for payment with Visa or MasterCard cards, no information related to your card is transferred or stored, at any time, on our servers or on Plationline servers, these being directly introduced in Visa or MasterCard systems, as appropriate. In addition, if your card was issued by a bank certified in the "3-D Secure" system, the authorization of the transaction is made only after your authentication in this system - the introduction of a secret code / password, known only to you, similar to the PIN code for ATM transactions. Read "Verified by Visa" and "SecureCode" for full details on the "3-D Secure" system.



a. Delivery

The Seller undertakes to ship the Goods and Services in a door-to-door courier system to the Buyer.

Under normal conditions, the delivery time of the products purchased through the online store is 3 working days from the moment of order confirmation. If you have opted for payment by bank transfer, PFA MARASOIU A. MARIAN (PATER) undertakes to deliver the ordered products within 2 days from the date when the money was transferred to the account specified by the Seller. in case of non-fulfillment of this obligation, the Seller will return the amount in maximum 3 working days in the buyer's bank account, unless the Buyer agrees to the extension of the delivery term, an agreement that will be communicated by e-mail.

Delivery in Bucharest - Delivery for orders exceeding the amount of 200 lei (VAT included) is free.

The transport cost for orders less than 200 lei (VAT included) is 9.00 lei + VAT for the first kg, after which 1.00 lei + VAT is added for each extra kg. In case of payment of the refund order (upon delivery of the order) the fee for the refund of the money is 5.00 lei + VAT.

Delivery in the Country - The transport cost for deliveries in the country is 12.30 lei + VAT for the first kg, after which 1.00 lei + VAT is added for each extra kg. In case of payment of the refund order (upon delivery of the order) the fee for the refund of the money is 5.00 lei + VAT.

For the localities outside the distribution networks (see the list of cities in the registration / order form), an additional cost of 0.80 lei (without VAT) is applied for each km. It will be added starting with the nearest locality to the delivery address, from the Fan Courier distribution area.

If the customer cannot be found at the date and time set for delivery, PATER will keep the ordered goods for three working days, during which time we will try to contact you to complete the order. If the customer cannot be found again, the order will be canceled.

The value of the transport will be found in the invoice issued by the Seller.

b. Transport - Packaging

Unless otherwise agreed by the Seller and the Buyer, the Seller discharges the risks and responsibilities associated with the Goods and Services upon delivery to the domestic courier company with which the Seller cooperates or to the Buyer's representative.

The seller will ensure the proper packaging of the Goods and Services and will ensure the transmission of the accompanying documents.

The Seller will deliver the Goods and Services on the Romanian territory.



  Acceptance will be made when the Goods and Services comply with the technical characteristics mentioned in the Order. If the Buyer discovers that the Products delivered or the Services provided do not comply with the technical specifications, he will notify the Seller, who will deliver the requested products as soon as possible.



  The products sold by the site, benefit from warranty conditions (where applicable) in accordance with the legislation in force and the commercial policies of the producers. The products are new, in the original packaging and come from sources authorized by each manufacturer.



  Ownership of the Goods and Services will be transferred at the time of payment by the Buyer to the location indicated in the order (meaning delivery - signing the receipt of the transport document provided by the courier or signing the receipt on the fiscal invoice in case of deliveries made by the Seller's staff) . In the case of delivery by courier, it is not authorized by the Seller to allow the Buyer to open the packages before signing the delivery, but only after signing the delivery and paying their possible value.



Seller cannot be held liable for any damages that Buyer or any third party may suffer as a result of the Seller's fulfillment of any of its obligations under the Order and for damages resulting from the use of the Goods and Services after delivery and in particular for loss of products.

The Seller will be liable if its subcontractors and / or partners of any kind involved in the execution of the Order do not fulfill any of the contractual obligations.



  Neither party will be liable for non-performance of its contractual obligations if such non-performance is due to force majeure. Force majeure is the unpredictable event, beyond the control of the parties and which cannot be avoided.



  This contract is in Romanian and is subject to Romanian law. Any disputes between the organizer and the campaign participants will be settled amicably or, if this is not possible, the disputes will be resolved by the competent Romanian courts.



  Waste electrical and electronic equipment (WEEE) may contain hazardous substances that have a negative impact on the environment and human health if not collected selectively.

Considering the provisions of GEO 195/2005 - regarding the environmental protection, GEO 78/2000 - regarding the waste regime, based on the provisions of art. 10 of GD 448/2005, regarding the waste of electrical and electronic equipment, the clients will consider the following:

  - customers have the obligation not to dispose of waste electrical and electronic equipment (WEEE) as unsorted municipal waste and to selectively collect this WEEE;

  - the collection of this waste (WEEE) will be carried out through selective collection points made available to producers by the local public administration authorities who have the obligation according to art.5 paragraph 1) of GD 448/2005 to collect separately WEEE from private households and to make available to producers the spaces necessary for the establishment of WEEE collection points;

  - customers can deliver WEEE free of charge at the collection points specified at the time of purchase of a new product in the same category;

  The symbol indicating that electrical and electronic equipment is subject to separate collection is a two-line barred wheeled bin. This icon indicates that WEEE must not be mixed with household waste and that it is subject to selective collection.



  The parties to the contract will be considered independent contractors and neither party will be granted the right or authority to assume or create any obligation on behalf of or to the detriment of the other. The terms and conditions of this Agreement supersede any prior written or verbal agreement between the parties to the subject matter of this Agreement and may be amended or changed only by written agreement signed by both parties.



The buyer has the right to unilaterally terminate the contract, only with the payment of postal return fees, within 14 working days of receiving the product, without penalties and without invoking any reason. The money will be returned within 30 days of receiving the return.

If the Buyer renounces the purchase according to the above clause, it is mandatory to return the product exactly in the condition in which it was delivered, ie in the original packaging, unused, accompanied by all the documentation with which it was delivered and in perfect working order. . If these conditions are not met, the Buyer has no right to request a refund. The return of the product will be made to the PFA MARASOIU A. MARIAN headquarters, at the exclusive expense of the Buyer.

The price will not be refunded to the Buyer before the product is received and the confirmation issued by PFA MARASOIU A. MARIAN that it is in the original packaging, unused, accompanied by all the documentation with which it was delivered and in perfect working order.

If the customer does not want to give up buying the product / service and wants a replacement of a product of the same kind, there must be a value interdependence between it and the new product requested.



If any of the above clauses is found to be void or invalid, regardless of the cause, this clause will not affect the validity of the other clauses. With the purchase and launch of the order, the customer accepts without objection the conditions and terms of use, their value being the same with a valid contract.

Silver methods

• Refund / Cash on delivery;

• Bank transfer to our account (corporate clients or individual clients);

• Online by BANK CARD.

Payment is made through the Plationline service .

We accept the following credit / debit cards: Visa, Mastercard, Revolut

Payment Methods
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